CarPlay Wont Connect

How to Fix Apple CarPlay Not Working?

One of the saddest parts of road trips or just travelling around in your car is when you are unable to connect your CarPlay. There is a whole lot that Apple CarPlay can do such as pick calls, listen to music, or hear an audiobook or use Maps; you can do a lot. We are guessing you are missing out on the fun and unable to connect the CarPlay; not to worry, we are here with a guide to help you out. Here are the 11 Steps to Fix Apple CarPlay Not Working or won’t connect issues; stay with us till the end.

What is Apple CarPlay?

Cars have been around for a long time and it has evolved along with the technologies; one such is Apple CarPlay. We all know about the jurisdiction on how you cannot make handheld calls when you are driving; we ain’t against it. So, Apple comes with the technology called Apple CarPlay; this feature allows you to pair your iPhone with the intelligent dashboard of your car and use a few of the top useful apps. Make calls, use favourite navigation apps, listen to music and much more.

Features of CarPlay

  • User interface inspired by Apple’s iOS.
  • iTunes music store.
  • Navigation using both Apple Maps and third-party Maps.
  • Hey, Siri.
  • Listen to audiobooks and music.
  • Messaging apps.
  • Take calls directly from the CarPlay dashboard.
  • Get reminders and use calendar.
  • Plug and Play Installation.
  • Minimal data collection.

Apps You Can use on CarPlay

  • Calls, Messages, Reminders, and Maps.
  • Apple Podcast.
  • PlugShare.
  • WhatsApp and Line.
  • Spotify, Amazon Music and YouTube Music.
  • TuneIn.
  • Stitcher.
  • Overcast.
  • Audiobooks.com and Audible.
  • VOX.
  • NPR One.
  • Downcast.
  • MLB

Also read: iPhone Camera Not Working or Freezes? Here is How to Fix it.


What are the Causes of Apple CarPlay Won’t Connect?

There can be a handful of prominent reasons why Apple CarPay isn’t working on your car; the most probable reasons are:

  • Buggy iOS Update.
  • Connection issues.
  • Incompatible car model.
  • Fail to detect the device.
  • Third-Party Apps.

However, these are only the most surface layer of issues that can cause the “Apple CarPlay Not Working” condition. In the below section, we will dive deep and find solutions on how to fix Apple CarPlay not working and more possible causes for it.


11 Steps to Fix Apple CarPlay Not Working

The most annoying thing about Apple CarPlay is when it won’t connect or not work at all; this is not something new that Apple fans face. One of the prominent other issues is when AirDrop is not working or AirPods fail to connect. Well, there is a list of problems but for this article, let’s stick to how to fix Apple CarPlay not working issue.

1. CarPlay is Turned Off

Most times, the CarPlay feature is disabled on your iOS device; this is usually with the beginners or the ones who have changed a few settings. Another scenario where the CarPlay is automatically turned off is when you use content and privacy restrictions or enable Screen Time on your device. Well, that’s not a big issue, you can easily turn on CarPlay on your iPhone.

How to turn on CarPlay on your iOS device?

Enable CarPlay on iPhone
General Settings CarPlay on iPhone
CarPlay Not Working on iPhone
  • Open the “Settings” app (Gear icon) on your iOS device. Here, you can find all the iPhone related settings, iCloud, and more.
  • Now, under the “Settings” app, look for the “General” menu.
  • Scroll down until you find “CarPlay” and then reconnect your car.

Screen Time is one of the best parental control that Apple iOS offers; when you enable it, your CarPlay option has a good chance to be automatically blocked. Well, there is a way you can add it to the whitelist.

Remove CarPlay from Screen Time –

Screen Time Privacy Restrictions on iPhone
Allowed Apps on Content Privacy and Restrictions
CarPlay wont connect
  • Open the “Settings” app (Gear icon) on your iOS device.
  • Under the “Settings” app, look for “Screen Time” option.
  • Here, you can find a bunch of Screen Time option, click on “Content Privacy and Restrictions” menu.
  • There are a few options here, select “Allowed Apps” and then whitelist “CarPlay” app.

That’s it, CarPlay should now work perfectly fine; however, if you are still facing any issues, hop on to the next solution.


2. Internet Connection

Internet connection is one of the most common problems with technology not working; Apple CarPlay can also not respond or work when you have a poor internet connection. Apple CarPlay uses the internet for connecting to iTunes and using other services; having a poor internet connection is a clear sign of why Apple CarPlay is not working.

But how do you check if you are getting a sufficient internet connection? Well, there is a way and no, you don’t need to carry a laptop or notebook for that; any Android or iOS device can be used for this.

To check your internet connection, here are the steps you can use.

Internet connection speed
  1. Open fast dot com or Speed Test by OOKLA on your Android or IOS device; you can also go for a PC.
  2. Now, ensure you are connected to the right WiFi network or enable the mobile data, if that’s what you use.
  3. After visiting the websites, you can find the ISP information and a “Start” button to check the speed; click on it.
  4. In a few seconds, you can find all the data related to the internet speed on your device screen.

If you have a poor internet connection, it’s time you upgrade your Mobile Top-Up plans for faster internet. Below are some of the related articles on the internet that you must look out for.

If you are still facing issues with CarPlay not working, hop on to the next solution below.


3. Enable Siri on Locked iPhone

Siri is a must if you want to use the CarPlay feature and when your device is unlocked, there is no problem. However, if your device is locked and Siri is disabled on the lock screen, you won’t be able to use it.

Let’s enable Siri on the lock screen

Siri and Search on iPhone
CarPlay not working on iPhone
  • Open the “Settings” app on your iPhone.
  • Now, scroll down until you find “Siri & Search” menu.
  • Here, there are a bunch of Siri options, if you haven’t set it up, you will find a welcome screen that allows you to complete the Siri voice setup.
  • Now, tap on “Allow Siri When Locked” and enable it.

That’s it. You can try waking Siri on the lock screen using “Hey Siri” and check if it works perfectly. Restart the dashboard and check if the CarPlay won’t connection issue persist.

Also read: How to Erase a Locked iPhone When You Forget the Passcode?


4. Go Wired | CarPlay with USB Lightning

Wireless connections can sometimes be no less than a headache and there is a good possible chance why you are facing CarPlay not working issue. The best option here is to go wired and get a faster USB lightning cable to connect your Car with CarPlay without any issues. The best part is you can use these USB lightning cables for other devices when you are done using them with CarPlay.

Here, you can use some of the “Wired to Wireless” adapters and use them to connect your iOS device instead of using CarPlay. Here, the results are almost the same as the device is replicated on your car’s dashboard with most of the features.

Some of our top recommendations are –

Carlinkit 2.0 Upgraded 3.0 | Wireless CarPlay AdapterBest Price on Amazon
CarlinKit 2.0 Wireless CarPlay DongleGet Best Price on Amazon
ANKEWAY Wireless CarPlay AdapterBest Price on Amazon

5. Disable the Airplane Mode

You must be wondering how silly is this solution but honestly, it works like magic. If you have accidentally enabled the Airplane mode, there is a good chance your device won’t connect to the car using the CarPlay feature.

CarPlay not working

The possible reason for this is the internet connection; a good internet connection is required when you wish to connect using the CarPlay feature. Additionally, if you are travelling like a road trip, there is a good chance you will encounter network failure; so, you can face the CarPlay won’t connect issue as the network is missing on your iPhone device.

Disable the Airplane mode and check for the network to fix the CarPlay not working issue.


6. Bluetooth is a Must

You cannot use the CarPlay feature if the Bluetooth connection is turned off on your device. This is not something new and even the Personal Hotspot and AirDrop requires you to turn on Bluetooth for connection.

So, when you are using the CarPlay feature, ensure the Bluetooth connection is turned on. This is more of a requirement than a solution.

If the Bluetooth connection is turned on and you are still facing the CarPlay not working issue, hop on to the next solution in this list.


7. Is Your Device Compatible?

Yes, one of the most important factors, when your CarPlay feature is not working, is because the device is not supported. There are only a limited number of iPhones that support the CarPlay feature.

Older iPhones such as iPhone 4, and earlier do not support the CarPlay feature. Additionally, it is not the iOS version you are running on your iPhone but the model itself. So, iOS 15, iOS 14 or any iOS version above iOS 10 should face no issues with the CarPlay.

The newer iPhones should have no incompatibility issues with the CarPlay feature. However, you can still have some due to other problems such as poor network, Bluetooth, and Cache issues.

Also read: List of all iPhone Models: Every iPhone Model Since 2007


8. Restart your Device

A simple and efficient solution to clear buggy cache data is to restart your iPhone. This is nothing complicated and may sound silly but often restarting your device helps in fixing a lot of issues. CarPlay Not Working issue can also be fixed using this solution.

However, there is a slight confusion when it comes to restarting your device; iPhones 8 and below have a home button and higher models don’t, which makes it a little difficult to understand how to restart the device.

Here is how you can do it,

CarPlay not working on iPhone

To restart an iPhone 8 Plus and below (with home button), long-press the power button and home button together until you see a blank screen. Now, wait until the iPhone restarts.

To restart an iPhone X and above (without home button), Press the power button until you see the “Drag the slider to power off” option and then shut down your iPhone. Now, wait 30 seconds until you restart your iPhone.


9. Update your iPhone Device

At times, your iPhone device can be running an outdated or buggy iOS version; this can cause a lot of issues on your device including WhatsApp Crashing on iPhone or CarPlay not working.

The best to do is quickly update to the latest iOS version which contains bug fixes and both minor and major updates are good to go with. If the iOS update is just released, do not update your device, wait for a month for developers to collect the feedbacks and remove new bugs.

To update your iOS device,

General Settings CarPlay on iPhone
Software Update on iPhone
CarPlay won't connect
  • Open the “Settings” app on your iPhone.
  • In the “Settings” menu, you can find the “General” option, click on it.
  • In the general menu, tap on “Software Update” and wait until the device checks for any latest updates.
  • Once the latest updates are available, click on the “download” option and wait until the download is completed.
  • Ensure you have enough space on your device and have taken a backup using iTunes.
  • Now, click on the “Install” option and wait until the latest update is installed.

Updating your iPhone should help you fix the CarPlay won’t connect issue and if it doesn’t, let’s check with the next solution.


10. Is your Car Supported?

Apple CarPlay supports over 600 models of cars from 70 brands; these include some of the popular car brands such as Audi, BMW, Ferrari, Jaguar, Tata, Aston Martin, and many more.

However, there is a catch. Not all models from these brands support Apple CarPlay; so, if you are searching for your car in the Apple CarPlay option and it is failing to detect the car, there is a good chance that your car model doesn’t support the CarPlay feature and might need a different option.

A different option? Yes, there is one more option if your Car does not CarPlay. You can add CarPlay to your current car using the aftermarket products such as Sony, Pioneer, Kenwood, Clarion, JVC and a few more.

But how do we know if our car supports CarPlay? Well, you can refer to this list of car models supported by Apple CarPlay published on the official website.


11. Contact Support

One of the last and working solutions is to contact Apple support; this will allow them to closely examine the issue at the core level and help you fix the CarPlay not working or won’t connect issue. You can contact them using the links on the official website.


Frequently Asked Questions [faqs]

Why is the Apple CarPlay not detecting my car?

There are a few possible reasons why the Apple CarPlay feature is not working with your car but the most prominent one is if your car supports the feature. Not all models of cars can support Apple CarPlay.

CarPlay not working on iOS 14

CarPlay is not entirely dependent on what iOS version you use on your iPhone but certain bugs can break the feature. Update your iOS device to avoid this.

Why is Apple CarPlay is not connecting?

Internet and Bluetooth play an important role when it comes to CarPlay; if you wish to use it seamlessly, ensure to have a smooth internet connection and Bluetooth turned on.

You may also like to read,

Conclusion | Fixed CarPlay Not Working

We hope to have helped you in solving the CarPlay not working or won’t connect issues; ensure to have a good network connection and your car supports this feature. There is a lot that can be done handsfree using the CarPlay feature and you shouldn’t be missing out on it. If the issue is still unloved, contacting Apple support is the last best option to do and you can go wired or use Wireless CarPlay adapters to get it going.

If you have any more queries or doubts on CarPlay not working or won’t connect issue; let us know in the comment section and do not forget to subscribe to the newsletter below, it’s free.

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